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Information Technology InfoGuide: Off-Campus Access

Off-Campus Access

Off-Campus Access to Helios Files

To access your Helios storage from off-campus you will need to use File Transfer Protocal (FTP). A free FTP program we recommend is Filezilla. All you need to get started is the name of the ftp server at SU which is 

  1. Open FileZilla.
  2. Fill in the following in the QuickConnect bar at the top:
    • Address:
    • User: (your username)
    • Password: (your password)
    • Port: (leave blank)
  3. Once connected, you can choose the folder you want to view or edit. The public_html folder on the remote system, for instance, contains files for your personal website, if you have one.
  4. Locate the folder or files you want to transfer by changing the directory path on the local system side of the window. For example, if the files you want to transfer are located on the desktop of the local machine, you will navigate to c:/Document and Settings/SUeID/Desktop where SUeID is either your Southwestern account name (SUeID) or user.
  5. Drag the file(s) or folder(s) you want to copy to/from Helios.

You can also access your files off-campus from any browser by going to You will be prompted for your password. Once successfully authenticated, you will see your folders and files displayed in a list format. Most documents are stored under the Documents or Desktop folders. To open a folder, click on the folder's name. To open a document, click on the document's name. Depending on your browser, you will be asked to either save the document to your computer or it will open directly in the prograrm in which it was created. IMPORTANT - Make sure when you SAVE the file, it is to a location on your computer and not in a temp or temporary folder.

For Firefox, there is a very nice add-on that allows you both get and put files from within Firefox. It it called FireFTP and is available for free at: FireFTP



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